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We are flexible with contract terms. Our standard engagement is typically 6 months, which gives us enough time to optimise the service for your brand. However, we also accept shorter-term and one-off projects, including product launches, promotions, and seasonal activations. We can also offer a trial month for new clients who would like to assess our service before committing to a longer term.

We offer three reporting options to suit your needs:

• Traditional reporting – Visit photos and service summaries delivered via WhatsApp or email, backed up to Google Drive.
• Our own web-based app – GPS-tracked visits with photographic evidence and structured data accessible via a client dashboard.
• Your preferred 3rd-party app – We can adopt your existing merchandising or field-force app, subject to availability of GPS and internet coverage at each outlet.

Yes. We handle a full range of Point-of-Sale Materials (POSM) setup and installation, from shelf talkers and wobblers to large-format standees, gondola end-caps, and general equipment (GE) displays. Our team coordinates directly with the store management to ensure placements comply with retailer guidelines and maximise your brand's visibility on the shop floor.

Onboarding speed depends on the scope of the engagement. For straightforward routes with existing coverage, we can typically mobilise within 1–2 weeks. Larger or more complex programmes — covering multiple regions or requiring custom reporting setups — usually take 2–4 weeks to ensure everything is properly planned and your team is fully briefed on your brand standards.